PMP · Question #875
A software company office will be shut down for repairs, and a project team will be required to work remotely. A few team members have never worked this way and are apprehensive of how they will be ab
The correct answer is C. Identify areas of training for the team to be able to use remote tools for team collaboration.. To ensure continued performance for a team transitioning to remote work, especially for apprehensive members, the project manager should provide training on remote tools and collaboration best practices. This directly addresses their apprehension and equips them for effective rem
Question
Options
- ARequest funding from management to enable all team members to work from an alternative
- BReach out to the resource managers for alternative team members who have experience working
- CIdentify areas of training for the team to be able to use remote tools for team collaboration.
- DReduce the scope of the project to compensate for productivity during remote working conditions.
How the community answered
(28 responses)- A14% (4)
- B4% (1)
- C71% (20)
- D11% (3)
Why each option
To ensure continued performance for a team transitioning to remote work, especially for apprehensive members, the project manager should provide training on remote tools and collaboration best practices. This directly addresses their apprehension and equips them for effective remote work.
Requesting funding for an alternative office is not a primary solution for enabling remote work effectiveness; the goal is to work remotely effectively.
Replacing team members is a drastic measure that would cause significant disruption and loss of project knowledge, rather than addressing the current team's needs.
Team members who are new to remote work will likely struggle with the tools and techniques required for effective virtual collaboration, leading to apprehension and potential productivity loss. Providing training on remote collaboration tools (e.g., video conferencing, shared documents, project management software) and best practices for remote communication directly addresses their concerns and equips them to maintain productivity and deliver work products consistently in the new environment.
Reducing project scope should be a last resort and does not address the underlying issue of team members' ability to work remotely, potentially leading to further delays or incomplete delivery.
Concept tested: Enabling remote team collaboration and training
Topics
Community Discussion
5C is the move here. Our group agreed that addressing the skill gap directly with training on remote collaboration tools solves the root problem, whereas A and B sidestep the issue and D just gives up on scope unnecessarily.
Agree on C but in practice the training only sticks if you pair it with a quick win on documentation, otherwise people revert to old habits within a month.
I first leaned toward A because in my experience getting people set up properly usually means spending money on facilities, but the question is really about the team's apprehension and ability to deliver, not where they sit. C is the right call because addressing the skill gap with training on collaboration tools directly tackles the root cause of their anxiety.
Spot on with C, and I would add that it also maps to Acquire Resources in the Resource Management plan, not just Develop Team, since you are building competency as part of onboarding.
I first leaned toward A because getting everyone into an alternative office sounded like the quickest fix, but then I realized the question is really about building capability and addressing the team's apprehension, not just throwing money at the problem. C is the proactive move because it directly tackles the root cause: people need training and confidence with remote collaboration tools, not a new building.