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PMP · Question #766

A project manager who is working with a virtual team needs to mentor an entry-level colleague. This team member informs the project manager that they feel demotivated and excluded from the team. What

The correct answer is D. Conduct a team building event to involve the team member. To address an entry-level virtual team member's feelings of demotivation and exclusion, the project manager should prioritize fostering team cohesion through a team-building event to integrate the individual.

Submitted by yousef_jo· Apr 18, 2026People

Question

A project manager who is working with a virtual team needs to mentor an entry-level colleague. This team member informs the project manager that they feel demotivated and excluded from the team. What should the project manager do first to solve the situation?

Options

  • ASpeak with the team member about their engagement and contributions
  • BPerform an assessment of each member of the project team
  • CAssign the team member to a team where they can contribute more
  • DConduct a team building event to involve the team member

How the community answered

(27 responses)
  • A
    4% (1)
  • B
    7% (2)
  • C
    4% (1)
  • D
    85% (23)

Why each option

To address an entry-level virtual team member's feelings of demotivation and exclusion, the project manager should prioritize fostering team cohesion through a team-building event to integrate the individual.

ASpeak with the team member about their engagement and contributions

While speaking with the team member is important, it addresses the symptom, not the underlying issue of feeling excluded from the broader team, which team building aims to fix.

BPerform an assessment of each member of the project team

Performing an assessment of *each* team member is a broad and potentially time-consuming step that doesn't directly address the specific issue of one team member feeling excluded.

CAssign the team member to a team where they can contribute more

Reassigning the team member might be a solution for lack of fit or contribution, but it doesn't address the current feelings of exclusion and demotivation within the existing team context.

DConduct a team building event to involve the team memberCorrect

When an entry-level virtual team member feels demotivated and excluded, a team-building event is an effective first step to foster inclusion and motivation. Virtual team-building activities can help bridge geographical gaps, encourage informal interactions, strengthen team bonds, and make the individual feel more connected and valued within the team environment.

Concept tested: Virtual team building and engagement

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok

Topics

#Team building#Virtual teams#Team motivation#Inclusion

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