PMP · Question #722
A project manager is working with the team to deliver a project in a company that uses different delivery methods. The project manager is concerned about the communication channels currently…
The correct answer is A. Agree with the project team on a suitable collaboration and make sure information is shared at all. To avoid future communication delays, the project manager should collaborate with the project team to agree on suitable communication channels, ensuring information is shared effectively among all members.
Question
A project manager is working with the team to deliver a project in a company that uses different delivery methods. The project manager is concerned about the communication channels currently suggested by the project management office (PMO) because some information is taking too much time to reach the team members, causing negative consequences for delivery. How should the project manager avoid this situation in the future?
Options
- AAgree with the project team on a suitable collaboration and make sure information is shared at all
- BUse the same methods until the end of the current delivery and suggest new ones during the
- CRefer to the policies and frameworks used at the company enterprise level and inform the project
- DTell the sponsor that the project manager will use their own communication model to ensure on-
How the community answered
(56 responses)- A84% (47)
- B2% (1)
- C9% (5)
- D5% (3)
Why each option
To avoid future communication delays, the project manager should collaborate with the project team to agree on suitable communication channels, ensuring information is shared effectively among all members.
If existing communication channels are causing delays, the most effective solution is to tailor the communication approach to the specific project and team needs. Collaborating with the team to establish mutually agreed-upon channels ensures that information flows efficiently, addressing the root cause of the negative consequences.
Continuing with ineffective communication methods for the remainder of the delivery will perpetuate the negative consequences, directly contradicting the goal of preventing such issues in the future.
Simply referring to enterprise-level policies without adapting or changing the methods for the specific project will not solve the problem if those policies are the source of the communication inefficiency.
unilaterally declaring a personal communication model to the sponsor, without team agreement or consideration of organizational standards, is an autocratic approach that could lead to disengagement and lack of support from both the team and the PMO.
Concept tested: Communication Management, Team Collaboration
Source: https://www.pmi.org/learning/library/project-communications-management-8677
Topics
Community Discussion
3
Dervla O.May 11, 2026A. The exam wants you to fix the actual problem, which means getting the team to agree on a collaboration method that gets information to people quickly, then confirming it actually works. C is the trap because it sounds proper, but the PMO frameworks are what caused the delay in the first place.
Mei-Ling H.May 3, 2026Picked A because the key phrase in the stem is "working with the team," which points you to collaborative agreement on communication methods rather than a top-down mandate. Option C is the trap here because referencing enterprise policies sounds correct, but the PMO channels are already the source of the delay so going back to them does not solve the immediate problem. Option B just prolongs the pain by waiting until the end of delivery, and D is too unilateral for a PMP answer. One thing I want to clarify: if the PMO has strict enterprise frameworks, does the project manager always have flexibility to
Nina C.May 19, 2026Agreed on A. Coming from teaching where collaboration tools were everything, this makes sense to me. The key is getting team buy-in on communication methods so information actually flows instead of getting stuck in whatever the PMO default is.