PMP · Question #657
Project progress meetings occur via virtual conference calls. In every project progress meeting, one team member continuously interrupts others during discussions. Other team members often have no…
The correct answer is A. Start the meeting with a review of the ground rules, meeting objectives, and the agenda. To address disruptive behavior and ensure equitable participation in virtual meetings, the project manager should proactively establish and review meeting ground rules and objectives at the start.
Question
Options
- AStart the meeting with a review of the ground rules, meeting objectives, and the agenda.
- BSpeak individually with the team member who always disrupts the conversations.
- CManage time efficiently using the agenda and ask each participant to contribute.
- DSpeak individually with the team members who do not participate in conversations.
How the community answered
(28 responses)- A71% (20)
- B4% (1)
- C18% (5)
- D7% (2)
Why each option
To address disruptive behavior and ensure equitable participation in virtual meetings, the project manager should proactively establish and review meeting ground rules and objectives at the start.
By commencing each meeting with a review of ground rules, meeting objectives, and the agenda, the project manager sets clear expectations for respectful communication and equitable participation for everyone involved. This proactive and neutral approach can effectively curb disruptive behavior, reinforce the importance of active listening, and create an environment where all team members feel empowered to contribute without interruption, enhancing overall meeting productivity.
Speaking individually with the disruptive team member is a valid secondary step if ground rules prove insufficient, but a general reminder to the whole team is a less confrontational and more inclusive initial approach.
While efficient time management and encouraging participation are good practices, they may not directly address the root cause of one individual's continuous interruptions without clearly established and reinforced ground rules.
Speaking with non-participating team members is important for overall engagement, but the immediate problem to solve is the disruptive behavior that actively prevents other team members from having an opportunity to speak.
Concept tested: Meeting facilitation and ground rules
Topics
Community Discussion
No community discussion yet for this question.