PMP · Question #33
A project manager has been assigned a low-priority project that includes new team members with no previous formal project experience. The project team has requested deadline extensions for the first d
The correct answer is A. Provide feedback to the team using project performance evaluations.. To support a new, inexperienced team struggling with deadlines, the project manager should provide constructive feedback using project performance evaluations to help them understand areas for improvement and guide their development.
Question
A project manager has been assigned a low-priority project that includes new team members with no previous formal project experience. The project team has requested deadline extensions for the first development increment twice already. What should the project manager do to support the team?
Options
- AProvide feedback to the team using project performance evaluations.
- BInclude buffer time in the schedule to absorb future delays.
- CEscalate the impact on the schedule to the project sponsor.
- DCreate a change request to extend the project's duration and costs.
How the community answered
(41 responses)- A78% (32)
- B12% (5)
- C5% (2)
- D5% (2)
Why each option
To support a new, inexperienced team struggling with deadlines, the project manager should provide constructive feedback using project performance evaluations to help them understand areas for improvement and guide their development.
With new, inexperienced team members repeatedly missing deadlines, providing structured feedback through project performance evaluations is crucial for their development. This helps them understand performance gaps, learn from mistakes, and improve their project management skills, which is a supportive action for a developing team.
Including buffer time might mask the underlying issues of inexperience and delay, rather than addressing and solving them directly with the team.
Escalating to the project sponsor without first trying to address the issue directly with the team or providing support for their development is premature and shifts responsibility.
Creating a change request to extend duration and costs might be necessary eventually, but it's a reactive measure that doesn't proactively support the team's skill development to prevent future delays.
Concept tested: Team Performance Management and Feedback
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/manage-project-team
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