PMP · Question #272
During the final stage of the launch for a new design, team members are having a conflict about some features of the design. What should the project manager do?
The correct answer is A. Call a stakeholder meeting along with team members and seek consensus.. In the final stage, conflicting team members require the project manager to facilitate a stakeholder meeting to seek consensus on design features, ensuring all voices are heard and a unified path forward is established.
Question
Options
- ACall a stakeholder meeting along with team members and seek consensus.
- BAsk stakeholders to reduce the scope in order to meet project deadlines.
- CAsk the project sponsor to make the decision about the design features.
- DReview the design with the team members and propose a new launch date.
How the community answered
(24 responses)- A75% (18)
- B8% (2)
- C4% (1)
- D13% (3)
Why each option
In the final stage, conflicting team members require the project manager to facilitate a stakeholder meeting to seek consensus on design features, ensuring all voices are heard and a unified path forward is established.
The project manager should facilitate a meeting with both team members and relevant stakeholders to collaboratively resolve feature conflicts and build consensus. This approach leverages diverse perspectives to find an optimal solution and ensures stakeholder buy-in, which is crucial for project success, especially in a final stage where alignment is critical.
Reducing scope unilaterally to meet deadlines without resolving the underlying conflict or involving stakeholders may lead to dissatisfaction and a less complete product.
Abrogating decision-making authority entirely to the project sponsor bypasses direct team and stakeholder involvement in resolving design specifics, which could lead to resentment and a solution that lacks broad support.
Proposing a new launch date without first resolving the design conflict doesn't address the root cause of the disagreement and only postpones the problem.
Concept tested: Conflict resolution, stakeholder engagement, consensus building
Topics
Community Discussion
8
Mateus R.Jun 18, 2026A is the right call here. Think of it like a family arguing over what to serve at Thanksgiving dinner: you dont just cancel the turkey or call grandma to settle it, you get everyone at the table to talk it out and agree on a menu together. In PMP terms, that is collaborative problem-solving, which means facilitating a discussion with stakeholders and team members to seek consensus. Options B and D jump straight to scope or schedule changes without solving the root issue, and C dumps the problem on the sponsor when the team should own it.
Prof. SaraJun 19, 2026Agreed on A, and remember the blueprint calls this Collaborate or Problem Solve, so anchor your answer to that exact term rather than just describing the behavior.
Lena V.Jun 2, 2026I first leaned toward D because a new launch date seemed like the safe play, but the question says final stage so pushing the date is a last resort. A is correct because the PM should facilitate consensus between the team and stakeholders on the conflicting features, and PMI always tests collaborative resolution first.
Yusuf A.Jun 4, 2026That matches what my senior showed me about PMI always wanting collaborative resolution before schedule changes, but I would add that A specifically says facilitate consensus rather than just communicate, which is the subtle wording that separates it from a weaker answer.
Orla P.Jun 7, 2026A is the right call here. You are in the final stage of the project so getting everyone together to seek consensus keeps the team aligned without unnecessarily escalating to the sponsor or cutting scope at the last minute.
Lena V.Jun 8, 2026Agreed on A, but note the exam expects you to explicitly rule out C because cutting scope this late violates the change control process, not just because it is last minute.
Yusuf A.Jun 27, 2026Got this exact question on my exam last month, picked A because my mentor always says consensus is the go-to move for team conflicts in PMP land. C and D are traps, escalating to the sponsor or pushing the date should be last resorts, not your first instinct.
Prof. SaraJun 13, 2026Confirmed A on my exam last week, stakeholder consensus resolves team conflict best.