PMP Question #1428: Real Exam Question with Answer & Explanation

Question

A project manager for a construction site realizes the importance of stakeholder relations, especially with the local community. The project manager and the project team strive to build effective relationships with these key stakeholders in order to prevent obstacles in the future. What should the project manager do to customize the stakeholder engagement plan?

Options

• AAssess the need to collaborate with the community.
• BAnalyze the need to negotiate with the community.
• CAssess the information requirements of the community.
• DAnalyze stakeholder diversity in the community.

Explanation

To customize a stakeholder engagement plan for a local community and prevent future obstacles, the project manager should assess the community's specific information requirements.

Common mistakes.

• A. Assessing the 'need to collaborate' is a prerequisite, but for customizing the engagement plan, one needs to identify the specific nature and content of that collaboration, which includes information requirements.
• B. Analyzing the need to negotiate implies potential conflicts or trade-offs, which may occur, but understanding information needs is a more fundamental and proactive step for building positive relations before disputes arise.
• D. Analyzing stakeholder diversity is part of initial stakeholder identification and analysis, but understanding their specific information requirements is a more direct action for tailoring engagement methods.

Concept tested. Stakeholder engagement planning and communication

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