PMP · Question #1159
Halfway through project execution, stakeholders ask for equipment that was expected to be procured. The project manager explains that the equipment was purchased, but differs from what the stakeholder
The correct answer is D. Ensured that communications were sent to all stakeholders when requirements change. To avoid a mismatch between procured equipment and current stakeholder expectations, the project manager should have ensured all stakeholders were formally notified of requirements changes.
Question
Halfway through project execution, stakeholders ask for equipment that was expected to be procured. The project manager explains that the equipment was purchased, but differs from what the stakeholders are currently asking for. This is because the initial requirements were changed during a previous meeting. What should the project manager have done to avoid this situation?
Options
- AEnsured project requirements were validated and communicated with the procurement team
- BEnsured changing stakeholder needs and requests were properly monitored
- CEnsured procurement contracts were able be canceled when situations like this arise
- DEnsured that communications were sent to all stakeholders when requirements change
How the community answered
(26 responses)- A8% (2)
- B4% (1)
- C15% (4)
- D73% (19)
Why each option
To avoid a mismatch between procured equipment and current stakeholder expectations, the project manager should have ensured all stakeholders were formally notified of requirements changes.
While communicating with the procurement team is important, the broader issue is ensuring all stakeholders are aware of changes, as the stakeholders themselves were unaware.
Monitoring is important, but the problem states the requirements were changed, implying they were monitored to some extent; the failure was in communicating the change.
Focusing on contract cancellation is a reactive measure for after a problem occurs, not a proactive step to prevent the communication breakdown itself.
The core issue is that stakeholders were unaware of a critical requirement change, leading to a discrepancy in expectations and procurement. Even if changes were discussed in a "previous meeting," failing to formally communicate them to all relevant stakeholders is a breakdown in communication management. Proper communication ensures everyone is aligned with the latest approved requirements, preventing such situations.
Concept tested: Change communication management
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/communications-management
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