PMP · Question #1083
An information technology (TT) team is responsible for the validation and release of a product developed by the agile development team. Due to other priorities for the IT learn, the releases are…
The correct answer is A. Work with the IT team to prioritize the validation and release of the new features. When product releases are delayed due to the IT team's competing priorities, the project manager should collaborate with the IT team to prioritize the validation and release activities for the new features.
Question
An information technology (TT) team is responsible for the validation and release of a product developed by the agile development team. Due to other priorities for the IT learn, the releases are delayed. What action should the project manager take?
Options
- AWork with the IT team to prioritize the validation and release of the new features.
- BDeliver the features when the IT team is able to validate them.
- CEscalate the issue from the IT team to management and get the validation prioritized.
- DRequest the IT team to immediately release the product and then validate the features.
How the community answered
(21 responses)- A81% (17)
- B10% (2)
- C5% (1)
- D5% (1)
Why each option
When product releases are delayed due to the IT team's competing priorities, the project manager should collaborate with the IT team to prioritize the validation and release activities for the new features.
The project manager's role is to remove impediments; working directly with the IT team to align priorities demonstrates proactive problem-solving and collaboration, aiming to ensure the project's features are validated and released in a timely manner without immediate escalation.
Passively waiting for the IT team to validate features accepts delays without attempting to resolve the underlying prioritization issue, which is not an effective project management approach.
Escalating the issue to management without first attempting to resolve it through direct collaboration can undermine team relationships and may be perceived as premature.
Requesting immediate release without proper validation introduces significant risks of quality issues, bugs, or security vulnerabilities, which could harm the product and the organization.
Concept tested: Agile impediment resolution, cross-team prioritization
Source: https://learn.microsoft.com/en-us/azure/devops/boards/get-started/what-is-agile?view=azure-devops
Topics
Community Discussion
9A is the right call. Think of it like two neighbors sharing one driveway: if your buddy's car is blocking yours, you don't just sit and wait, and you don't call the cops on him either, you walk over and figure out together who needs to get out first. In agile, that's exactly what the project manager does here, collaborating with the IT team to prioritize the validation and release work so the flow of value keeps moving.
Agreed on A, but on the exam watch for a C or D option that says facilitate or coach instead of collaborate, since the PMBOK 7 language leans toward servant leadership framing rather than direct collaboration with the team.
Confirmed A. Agile means collaborate on prioritization, not escalate past the team.
Yep, A is right, but the real tell is that Agile treats the backlog like a communal grocery list where the team jointly decides what goes in the cart, so pushing a single item up to management is like bypassing the family vote to demand the store manager stock your favorite cereal.
Saw this on my exam last month, A is correct, collaborate first before escalating.
Right call on A, Samuel, since ITIL treats every incident like a neighborhood potluck where you chat with the other cooks before calling the fire department, but the real giveaway in the stem is usually the word mutual or joint, which maps straight to the cooperative problem management stage.
A is the right call. You collaborate with the IT team to prioritize the validation, because in an adaptive environment the PM facilitates dependency resolution rather than just waiting or escalating up the chain.
Good catch on the facilitation piece, but make sure you read the stem for whether the dependency is internal or external, since external blockers still warrant escalation rather than collaboration.
Confirmed A on exam last week. This one maps to the Resource Management domain in the PMP blueprint, and the key is that collaboration and direct negotiation of priorities always comes before escalation. Use my CARE mnemonic here: Collaborate first, Adapt next, Request if stuck, Escalate last, which keeps C as a trap answer for students who jump the gun.