PMP · Question #107
A key stakeholder has recently started in a company and has been assigned to a hybrid project. Although very experienced in their domain, the stakeholder has only been exposed to predictive project ap
The correct answer is C. Allocate time to mentor the stakeholder in the selected project approach. When a key stakeholder is unfamiliar with the project's hybrid approach, the project manager should proactively educate and mentor them to ensure understanding and effective engagement.
Question
A key stakeholder has recently started in a company and has been assigned to a hybrid project. Although very experienced in their domain, the stakeholder has only been exposed to predictive project approaches. What should the project manager do?
Options
- AInform the project management office (PMO) that the team will use a predictive approach for this
- BInform the stakeholder that they must level their knowledge with other stakeholders
- CAllocate time to mentor the stakeholder in the selected project approach
- DUpdate the risk register with the potential impact and apprise the steering committee
How the community answered
(24 responses)- A4% (1)
- B4% (1)
- C79% (19)
- D13% (3)
Why each option
When a key stakeholder is unfamiliar with the project's hybrid approach, the project manager should proactively educate and mentor them to ensure understanding and effective engagement.
Changing the entire project approach to predictive simply because one stakeholder is unfamiliar with hybrid methods is not a viable or desirable solution, especially if hybrid was chosen for valid project reasons.
Simply telling the stakeholder to 'level their knowledge' is unhelpful and dismissive; the project manager has a responsibility to facilitate that learning and engagement.
A project manager is responsible for ensuring stakeholders understand the project's chosen methodology. Allocating time to mentor the stakeholder about the hybrid approach will help them comprehend the processes, their role, and how to effectively contribute, preventing misunderstandings and fostering better collaboration.
While there is a potential risk, the primary and proactive step is to mitigate the risk through education and mentoring, rather than just documenting it and escalating, which does not solve the underlying issue.
Concept tested: Stakeholder education and engagement
Topics
Community Discussion
8C is correct. I almost picked D because a stakeholder not understanding the approach feels risky, but mentoring them directly is the proactive step the exam wants.
Right call on C, and the key tell is proactive versus reactive: D sounds caring but leaves the stakeholder flailing while you document the problem, whereas mentoring closes the gap before it becomes an escalation.
C is right but what mentoring cadence do you card, weekly or per sprint review?
B is the right call here because the stakeholder needs to get up to speed on how hybrid works, and telling them to level their knowledge with peers puts the onus on them to close that gap quickly.
C is correct here because you are the one who needs to bring the stakeholder up to speed on how hybrid works, not push that responsibility onto them. Flag this one, reread, and move on, it is a 30-second question if you catch who owns the knowledge gap.
Confirmed C on my exam last March. The PMBOK Guide 7th edition, Principle 2 (Stewardship) and Principle 11 (Adaptability) both point to mentoring the stakeholder rather than escalating to the PMO or steering committee, which is what D and A wrongly suggest.
C is the move and its your quick win here. D is tempting because logging a risk sounds responsible, but mentoring the stakeholder directly addresses the gap without burning time on committee updates you may not need yet.
Agreed on C, but worth a flashcard on the distinction between coaching a stakeholder and formally logging a risk, since the exam loves swapping those two in PMP questions and the recall interval on that pairing should be short.