PMP · Question #1064
A project manager collects various pieces of information and consolidates metnics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number…
The correct answer is D. Foster knowledge sharing and coaching among team members. When an agile team experiences a productivity drop due to a specific knowledge gap, the project manager should foster internal knowledge sharing and coaching to address the skill deficiency.
Question
Options
- AAdd new members for the underperforming team
- BSeek an external expert to review the framework
- CArrange for external training amid the tight project schedules
- DFoster knowledge sharing and coaching among team members
How the community answered
(42 responses)- A2% (1)
- B12% (5)
- C5% (2)
- D81% (34)
Why each option
When an agile team experiences a productivity drop due to a specific knowledge gap, the project manager should foster internal knowledge sharing and coaching to address the skill deficiency.
Adding new team members solely for a knowledge gap in a specific framework is an expensive and potentially disruptive solution without first attempting to upskill the current team.
Seeking an external expert to review the framework doesn't directly solve the team's knowledge gap in using it, and it introduces external dependency without first exploring internal solutions.
Arranging for external training might be an option, but it's typically more expensive and time-consuming than internal coaching and knowledge sharing, especially when the root cause is a specific framework knowledge gap that might be present within the team.
A knowledge gap in a specific framework is best addressed by leveraging existing team expertise through internal coaching and knowledge sharing. This is a cost-effective and agile approach that builds team capability and encourages continuous learning within the project context.
Concept tested: Agile team development and knowledge sharing
Source: https://www.scrum.org/resources/blog/agile-teams-and-cross-functional-skills
Topics
Community Discussion
5Confirmed D on my exam last month. PMP loves the internal team solution for agile knowledge gaps, so coaching and knowledge sharing among team members beats bringing in outside help or adding people.
D is the quick win here, agile emphasizes self-organizing teams and internal coaching over bringing in outside help, so clock this one and move on in under 30 seconds. Anyone know if the exam always prefers knowledge sharing over external training when a skills gap is found mid-sprint, even if the gap is fairly specialized?
Leaned toward C, but agile teams self-organize through internal coaching, so D.
D. Agile teams self-organize, so coach internally before spending money or adding people.
Agreed on D, but remember the question usually hinges on whether the team has actually tried self-organizing first or is just stuck, so watch for that wording.