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PMP · Question #1064

A project manager collects various pieces of information and consolidates metnics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number…

The correct answer is D. Foster knowledge sharing and coaching among team members. When an agile team experiences a productivity drop due to a specific knowledge gap, the project manager should foster internal knowledge sharing and coaching to address the skill deficiency.

Submitted by manish99· Apr 18, 2026People

Question

A project manager collects various pieces of information and consolidates metnics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number of items sent to development per person has decreased by 10%, and the project manager used a root cause analysis (RCA) and discovered the reason is a lack of knowledge in one of the frameworks used for modeling. What should the project manager do next?

Options

  • AAdd new members for the underperforming team
  • BSeek an external expert to review the framework
  • CArrange for external training amid the tight project schedules
  • DFoster knowledge sharing and coaching among team members

How the community answered

(42 responses)
  • A
    2% (1)
  • B
    12% (5)
  • C
    5% (2)
  • D
    81% (34)

Why each option

When an agile team experiences a productivity drop due to a specific knowledge gap, the project manager should foster internal knowledge sharing and coaching to address the skill deficiency.

AAdd new members for the underperforming team

Adding new team members solely for a knowledge gap in a specific framework is an expensive and potentially disruptive solution without first attempting to upskill the current team.

BSeek an external expert to review the framework

Seeking an external expert to review the framework doesn't directly solve the team's knowledge gap in using it, and it introduces external dependency without first exploring internal solutions.

CArrange for external training amid the tight project schedules

Arranging for external training might be an option, but it's typically more expensive and time-consuming than internal coaching and knowledge sharing, especially when the root cause is a specific framework knowledge gap that might be present within the team.

DFoster knowledge sharing and coaching among team membersCorrect

A knowledge gap in a specific framework is best addressed by leveraging existing team expertise through internal coaching and knowledge sharing. This is a cost-effective and agile approach that builds team capability and encourages continuous learning within the project context.

Concept tested: Agile team development and knowledge sharing

Source: https://www.scrum.org/resources/blog/agile-teams-and-cross-functional-skills

Topics

#Agile Team Management#Knowledge Sharing#Team Development#Productivity Improvement

Community Discussion

5
Toby R.Toby R.Nov 18, 2025

Confirmed D on my exam last month. PMP loves the internal team solution for agile knowledge gaps, so coaching and knowledge sharing among team members beats bringing in outside help or adding people.

9
Brenda K.Brenda K.Nov 3, 2025

D is the quick win here, agile emphasizes self-organizing teams and internal coaching over bringing in outside help, so clock this one and move on in under 30 seconds. Anyone know if the exam always prefers knowledge sharing over external training when a skills gap is found mid-sprint, even if the gap is fairly specialized?

4
Anjali D.Anjali D.Oct 22, 2025

Leaned toward C, but agile teams self-organize through internal coaching, so D.

1
Carlos M.Carlos M.Oct 31, 2025

D. Agile teams self-organize, so coach internally before spending money or adding people.

1
Toby R.Toby R.Nov 2, 2025

Agreed on D, but remember the question usually hinges on whether the team has actually tried self-organizing first or is just stuck, so watch for that wording.

0
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