PMI-ACP · Question #583
PMI-ACP Question #583: Real Exam Question with Answer & Explanation
The correct answer is D: Facilitate one-on-one communication between team members to reduce conflict and inefficiencies. Agile favors direct, face-to-face communication as the most effective way to convey information and resolve issues. When a team member encounters a problem, facilitating one-on-one communication with the relevant team member(s) addresses the issue at the source with minimal overh
Question
When a team member encounters an issue in an agile environment, what should they do?
Options
- ALimit communication between the team members and the customer to prevent unnecessary
- BManage communication between all team members and the customer to promote effective and
- CManage communication between a few team members and the customer so that they may
- DFacilitate one-on-one communication between team members to reduce conflict and inefficiencies
Explanation
Agile favors direct, face-to-face communication as the most effective way to convey information and resolve issues. When a team member encounters a problem, facilitating one-on-one communication with the relevant team member(s) addresses the issue at the source with minimal overhead and noise. This reduces conflict by keeping communication focused and avoiding unnecessary escalation or broad group interruption. Limiting communication broadly (A) creates silos. Managing communication through a central gatekeeper (B, C) introduces bottlenecks and delays that contradict agile's emphasis on quick, collaborative problem-solving.
Topics
Community Discussion
No community discussion yet for this question.