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PMI-ACP · Question #581

An agile coach is assigned to help a project team that was recently co-located close to a very popular business. Many team members visit this business during working hours which affects team…

The correct answer is C. Meet with the team to discuss the issue and identify specific actions to reduce or eliminate the. An agile coach operates as a servant-leader and facilitator, not an authority figure. The correct approach is to meet with the team, surface the issue transparently, and collaboratively identify actions to address it. This respects team autonomy and self-organization while…

Submitted by thandi_sa· Apr 18, 2026Team Performance

Question

An agile coach is assigned to help a project team that was recently co-located close to a very popular business. Many team members visit this business during working hours which affects team performance. What should the agile coach do to mitigate this issue?

Options

  • ASpeak with the functional managers and come to an agreement that will resolve the issue
  • BExplain to functional managers that too much control will inversely impact team morale
  • CMeet with the team to discuss the issue and identify specific actions to reduce or eliminate the
  • DInform the team there will be penalties to anyone who visits that business during working hours

How the community answered

(26 responses)
  • A
    8% (2)
  • B
    19% (5)
  • C
    69% (18)
  • D
    4% (1)

Explanation

An agile coach operates as a servant-leader and facilitator, not an authority figure. The correct approach is to meet with the team, surface the issue transparently, and collaboratively identify actions to address it. This respects team autonomy and self-organization while still resolving the performance problem. Going directly to functional managers (A) bypasses the team. Threatening penalties (D) is authoritarian and damages trust. Preemptively warning about morale (B) avoids the actual issue. Teams that own their problems are more likely to commit to resolving them.

Topics

#Agile Coaching#Team Self-organization#Conflict Resolution#Team Performance Improvement

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