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PLAT-ADMN-201 · Question #50
PLAT-ADMN-201 Question #50: Real Exam Question with Answer & Explanation
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Submitted by yaw92· Apr 18, 2026Data and Analytics Management
Question
A Platform Administrator needs to enable Agentforce for the service team. What is the most critical prerequisite for ensuring the Service Agents have a complete and accurate view of their customers?
Options
- AActivate Email-to-Case for the agent.
- BConfigure a new Service Console layout.
- CVerify Data Cloud is implemented.
- DCreate new user profiles for the agent.
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Topics
#Agentforce#Data Cloud#Unified Customer View#Service Cloud