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PLAT-ADMN-201 · Question #36

Northern Trail Outfitters has a new flow that automatically sets field values when a new account is created. The flow is launched by a process, but the flow is not working properly. What should a…

The correct answer is C. Use the native debug feature in Flow Builder. The most efficient and descriptive way to troubleshoot a flow is to use the native Debug feature within the Flow Builder. This tool allows the Platform Administrator to "run" the flow in a safe environment, simulating the creation or update of a record. As the flow executes…

Submitted by emma.c· Apr 18, 2026Workflow/Process Automation

Question

Northern Trail Outfitters has a new flow that automatically sets field values when a new account is created. The flow is launched by a process, but the flow is not working properly. What should a Platform Administrator do to identify the problem?

Options

  • AView the Setup Audit Trail and review for errors.
  • BSet up email logs and review the send error logs.
  • CUse the native debug feature in Flow Builder.
  • DReview debug logs with the flow logging level.

How the community answered

(28 responses)
  • A
    14% (4)
  • B
    11% (3)
  • C
    71% (20)
  • D
    4% (1)

Explanation

The most efficient and descriptive way to troubleshoot a flow is to use the native Debug feature within the Flow Builder. This tool allows the Platform Administrator to "run" the flow in a safe environment, simulating the creation or update of a record. As the flow executes, the Debugger provides a step-by-step panel showing exactly how variables were assigned, which paths were taken in "Decision" elements, and whether any "Update" or "Create" elements failed. It explicitly highlights where an error occurred and provides a detailed error message. While general Debug Logs (Option D) can capture flow information, they are much harder to read and require setting specific trace flags. The Setup Audit Trail (Option A) only shows configuration changes, not runtime errors. Email logs (Option B) are only useful if the flow is failing to send an email. The Flow Debugger is the primary tool for administrators to refine logic and fix issues before activating

Topics

#Flow#Debugging#Troubleshooting#Automation

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