A company has a website. The website includes a form that allows the company to collect information about leads. You need to set up an automated workflow to create leads in Dynamics 365 Sales when…

Question

Options

• ATask Flow
• BPower Automate flow
• CDynamics 365 workflow
• DBusiness Process Flow

• B
  92% (35)
• C
  3% (1)
• D
  5% (2)

Explanation

Power Automate (formerly Microsoft Flow) is designed to create automated workflows that connect external systems and services with Microsoft platforms like Dynamics 365. It can trigger on external events - such as a form submission on a custom website - and automatically create corresponding records (leads) in Dynamics 365 Sales via connectors or HTTP triggers.

• A (Task Flow) guides users through a sequence of steps within Dynamics 365; it does not connect to external systems.
• B (Power Automate flow) is correct - it enables cross-system automation, including triggering on external website events and creating Dynamics 365 records.
• C (Dynamics 365 workflow) operates within Dynamics 365 and triggers on Dynamics 365 record events; it cannot be triggered by an external website form.
• D (Business Process Flow) guides users through defined stages in Dynamics 365; it does not perform automated data creation from external sources.

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