A program manager has a multiple-project program that is scheduled to be completed by year's end. During the program delivery phases of the projects, several mandatory changes are identified that…

Question

Options

• AApply resource leveling to ensure the program is completed on schedule
• BUpdate the schedule to reflect the extended completion date
• CAdjust working hours to ensure the program is completed on schedule
• DSubmit a change request to extend the program schedule

• A
  4% (2)
• B
  13% (6)
• C
  7% (3)
• D
  76% (35)

Explanation

When mandatory changes are identified that will extend the program's completion date, the program manager must follow the formal change control process by submitting a change request. Mandatory changes cannot be absorbed silently-they require documented review, approval, and baseline updates through the program's governance process. Option A (resource leveling) and Option C (adjusting working hours) are schedule compression techniques that may not be feasible for mandatory scope-driven changes, and they do not address the formal governance requirement. Option B (simply updating the schedule) skips the required approval process. Change requests ensure that the schedule extension is properly authorized, communicated, and recorded in the program management plan.

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