PGMP · Question #175
Martha is the program manager for her organization. One of the projects of a program is done but is also considerably over budget. Kay, the project manager, has elected to crash the project in order t
The correct answer is A. Create an entry in the lessons learned documentation and explain her reasoning behind the. When a completed project has cost and schedule variances, those decisions and their rationale must be captured in lessons learned documentation.
Question
Martha is the program manager for her organization. One of the projects of a program is done but is also considerably over budget. Kay, the project manager, has elected to crash the project in order to recoup schedule delays but this increased the project costs. What should Martha instruct Kay to do with the information regarding the schedule delays and cost overruns?
Options
- ACreate an entry in the lessons learned documentation and explain her reasoning behind the
- BFile the information as part of the project final report.
- CCreate a variance report.
- DCreate an exceptions report.
How the community answered
(41 responses)- A76% (31)
- B2% (1)
- C15% (6)
- D7% (3)
Why each option
When a completed project has cost and schedule variances, those decisions and their rationale must be captured in lessons learned documentation.
Lessons learned documentation is the appropriate repository for capturing decisions made during a project - such as the choice to crash the schedule at increased cost - along with the reasoning and resulting outcomes. Since the project is complete, this information becomes an organizational process asset benefiting future projects rather than triggering corrective action.
The project final report is a summary artifact and does not fulfill the structured knowledge-capture purpose of lessons learned documentation.
A variance report is used during active project execution to flag deviations and drive corrective action, not to document completed project knowledge.
An exceptions report is used to escalate issues to higher management attention during execution, not to record retrospective knowledge from a finished project.
Concept tested: Lessons learned documentation for completed project variances
Source: https://www.pmi.org/pmbok-guide-standards/foundational/the-standard-for-program-management
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