Part of program management is to understand how the communication model works in a program. The program manager must be able to effectively communicate with the program team and stakeholders. What com

In the standard communication model, the medium (also called the channel) is the physical or electronic means by which the encoded message is transmitted from the sender to the receiver - examples include email, telephone, face-to-face conversation, or written reports. It is the carrier of the message and sits between the encoder and the decoder in the communication chain.

The sender is the originator of the message who has information to convey, not the component that carries the message from one party to another.

The decoder is the receiver's process of interpreting and making sense of the received message - it is a function of the recipient, not the transport mechanism.

The encoder is the process by which the sender converts thoughts or information into a transmittable format - it prepares the message but does not carry it.