A stakeholder complains of losing time attending status meetings despite receiving regular status reports. How can the portfolio manager resolve this complaint?

Question

Options

• ARemove the stakeholder from the list of attendees to the status meetings.
• BMeet with the stakeholder to discuss the benefits of status meetings.
• CSend a memo to the stakeholder to ensure commitment to future meetings.
• DDocument the issue and seek approval from the governance committee.

• A
  3% (1)
• B
  77% (23)
• C
  13% (4)
• D
  7% (2)

Explanation

The appropriate first response is direct, professional engagement - meeting with the stakeholder to understand their concern and explain why status meetings provide value that written reports alone cannot (e.g., two-way communication, immediate clarification, alignment on decisions, relationship building). Simply removing the stakeholder from meetings (A) without discussion may cause disengagement and information gaps. Sending a memo demanding attendance (C) is adversarial and does not address the underlying concern. Escalating to the governance committee (D) is disproportionate for what is a communication and engagement issue. The goal is to retain stakeholder participation through understanding and persuasion, not force or avoidance.

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