An organization's senior management team approves new portfolio management processes, but the portfolio manager observes that compliance with the processes is inconsistent. Additionally, information f

Question

Options

• AHire an external consultant to gather the necessary information from stakeholders at scheduled
• BRequest that senior management conduct an all-staff meeting to stress the importance of the
• CDevelop a communication and training program for stakeholders on the portfolio management
• DReport the poor performance of stakeholders to senior management for disciplinary action.

• A
  4% (1)
• B
  4% (1)
• C
  85% (23)
• D
  7% (2)

Explanation

Inconsistent compliance and poor-quality information are classic symptoms of insufficient awareness, understanding, or training - not necessarily bad intent. A structured communication and training program directly addresses both root causes: it educates stakeholders on the processes (improving compliance) and sets clear expectations for information quality and format (improving data quality). Hiring an external consultant (A) is costly and doesn't build internal capability. Asking senior management for an all-staff meeting (B) may reinforce importance but does not provide the practical guidance needed for correct execution. Reporting stakeholders for disciplinary action (D) is premature and counterproductive before training has been provided.

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