Pegasystems
PEGAPCSA84V1 · Question #96
PEGAPCSA84V1 Question #96: Real Exam Question with Answer & Explanation
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Question
A help desk ticket case type is defined as follows: If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?
Exhibit
Options
- AWhen the Process ticket step completes
- BWhen the Triage stage completes
- CWhen the Process ticket step starts
- DWhen Verify solution step starts
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