Pegasystems
PEGAPCSA84V1 · Question #65
PEGAPCSA84V1 Question #65: Real Exam Question with Answer & Explanation
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Question
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?
Exhibit
Options
- AAdd an Item Retention alternate stage and define a process for retention of item.
- BReplace the Wait step in the Item Return stage with a Change Stage step.
- CAdd a decision in the Item Return process to change the stage when a return is not necessary.
- DAdd a condition to skip the Item Return stage when a return is not necessary.
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