Pegasystems
PEGAPCSA84V1 · Question #11
PEGAPCSA84V1 Question #11: Real Exam Question with Answer & Explanation
The correct answer is A. Configure the email to go to a work queue.. See the full explanation below for the reasoning.
Question
A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item. Which recipient role do you select to configure this requirement?
Options
- AConfigure the email to go to a work queue.
- BConfigure the email to go to a customer.
- CConfigure the email to go to an interested person.
- DConfigure the email to go to an owner.
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