Pegasystems
PEGAPCSA80V1_2019 · Question #14
How do you route an assignment so that any available member of the department can perform the task?
The correct answer is B. Route the assignment to a work queue. See the full explanation below for the reasoning.
Question
How do you route an assignment so that any available member of the department can perform the task?
Options
- ARoute the assignment to the admin user ID.
- BRoute the assignment to a work queue.
- CRoute the assignment separately to all members.
- DRoute the assignment to a work list.
How the community answered
(38 responses)- A3% (1)
- B82% (31)
- C5% (2)
- D11% (4)
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