Pegasystems
PEGAPCSA80V1_2019 · Question #13
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does assignment urgency impact the deadline and passed deadline intervals?
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Question
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does assignment urgency impact the deadline and passed deadline intervals?
Options
- AUrgency value remains at 100, but other service level processing continues.
- BUrgency value continues to increment as configured.
- CService level processing is halted until the assignment is completed.
- DThe user is notified that the maximum urgency has been reached.
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