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PEGACSA72V1 · Question #36

You are designing a case type that includes a process to perform when a case is rejected. How do you model this requirement in the case life cycle?

The correct answer is C. Add an alternate stage and add the rejection process to the stage. See the full explanation below for the reasoning.

Question

You are designing a case type that includes a process to perform when a case is rejected. How do you model this requirement in the case life cycle?

Options

  • AAdd a primary stage and add the rejection process to the stage.
  • BAdd an alternate stage and add the rejection process as an optional process to the
  • CAdd an alternate stage and add the rejection process to the stage.
  • DAdd the rejection process to all the primary stages as an optional process.

How the community answered

(54 responses)
  • A
    19% (10)
  • B
    7% (4)
  • C
    70% (38)
  • D
    4% (2)

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Full PEGACSA72V1 Practice