Pegasystems
PEGACSA72V1 · Question #24
The confirmation is sent to customers as an email, text message, and letter. Which two options ensure that the content of the confirmation is the same for all three correspondence types? (Choose two.)
The correct answer is A. Create one correspondence rule containing the confirmation, then circumstance the B. Create one correspondence rule for each correspondence type. Configure each. See the full explanation below for the reasoning.
Question
The confirmation is sent to customers as an email, text message, and letter. Which two options ensure that the content of the confirmation is the same for all three correspondence types? (Choose two.)
Options
- ACreate one correspondence rule containing the confirmation, then circumstance the
- BCreate one correspondence rule for each correspondence type. Configure each
- CCreate one correspondence rule containing the confirmation. Configure the
- DCreate one correspondence rule for each correspondence type. Configure each
How the community answered
(20 responses)- A75% (15)
- C10% (2)
- D15% (3)
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