PDI · Question #93
When a user edits the Postal Code on an Account, a custom Account text field named ''Timezone'' must be updated based on the values another custom object object called. What is the optimal way to…
The correct answer is A. Build a flow with flow Builder. This scenario requires updating a custom Account field based on a Postal Code change and data from another custom object.
Question
When a user edits the Postal Code on an Account, a custom Account text field named ''Timezone'' must be updated based on the values another custom object object called. What is the optimal way to Implement this feature?
Options
- ABuild a flow with flow Builder.
- BBuild an account assignment rule.
- CCreate a formula field.
- DCreate an account approval process.
How the community answered
(34 responses)- A79% (27)
- B12% (4)
- C3% (1)
- D6% (2)
Why each option
This scenario requires updating a custom Account field based on a Postal Code change and data from another custom object.
A record-triggered flow built with Flow Builder is the optimal declarative way to implement this; it can detect changes to the Postal Code, query the custom object, and update the 'Timezone' field on the Account accordingly.
Account assignment rules are used for assigning ownership of new accounts, not for updating fields based on other field changes or related object data.
A formula field can only display a calculated value and cannot update another field's value, making it unsuitable for this requirement.
An account approval process is used for submitting records for approval, not for automatically updating fields when a record is edited.
Concept tested: Record-triggered flow for cross-object updates
Source: https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5
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