PCNSE · Question #760
The decision to upgrade PAN-OS has been approved. The engineer begins the process by upgrading the Panorama servers, but gets an error when attempting the install. When performing an upgrade on Panora
The correct answer is B. Outdated plugins. A common cause for a failed Panorama PAN-OS upgrade installation is the presence of outdated or incompatible plugins, which can prevent the upgrade process from completing successfully.
Question
The decision to upgrade PAN-OS has been approved. The engineer begins the process by upgrading the Panorama servers, but gets an error when attempting the install. When performing an upgrade on Panorama to PAN-OS, what is the potential cause of a failed install?
Options
- AGlobalProtect agent version
- BOutdated plugins
- CManagement only mode
- DExpired certificates
How the community answered
(27 responses)- B89% (24)
- C7% (2)
- D4% (1)
Why each option
A common cause for a failed Panorama PAN-OS upgrade installation is the presence of outdated or incompatible plugins, which can prevent the upgrade process from completing successfully.
The GlobalProtect agent version on endpoints is not a direct factor in the successful installation of a PAN-OS upgrade on the Panorama server itself.
Outdated or incompatible plugins, such as Panorama plugins, content packs, or App-ID updates, are a frequent cause of failed PAN-OS upgrades on Palo Alto Networks devices, including Panorama. The upgrade process checks for plugin compatibility and will halt if these prerequisites are not met or if legacy plugins conflict with the new OS version.
Management only mode describes a firewall's operational role and does not inherently cause upgrade failures on Panorama.
Expired certificates might cause operational issues or communication problems, but typically not a direct failure of the PAN-OS installation process itself unless they are critical system certificates affecting OS integrity checks.
Concept tested: PAN-OS upgrade failure causes
Source: https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/software-and-updates/install-content-and-software-updates/install-pan-os-software-updates
Topics
Community Discussion
No community discussion yet for this question.