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PCNSE · Question #486

What is the function of a service route?

The correct answer is C. The service packets exit the firewall on the port assigned for the external service. The server. A service route defines the specific egress interface and IP address that the firewall's data plane uses when initiating connections to external services.

Submitted by sofia.br· Apr 18, 2026Core Concepts

Question

What is the function of a service route?

Options

  • AThe service route is the method required to use the firewall's management plane to provide
  • BThe service packets enter the firewall on the port assigned from the external service. The server
  • CThe service packets exit the firewall on the port assigned for the external service. The server
  • DService routes provide access to external services such as DNS servers external authentication

How the community answered

(35 responses)
  • A
    3% (1)
  • B
    3% (1)
  • C
    86% (30)
  • D
    9% (3)

Why each option

A service route defines the specific egress interface and IP address that the firewall's data plane uses when initiating connections to external services.

AThe service route is the method required to use the firewall's management plane to provide

Service routes do not define how the firewall's management plane provides services; instead, they define how the firewall's data plane accesses external services needed for its own operations.

BThe service packets enter the firewall on the port assigned from the external service. The server

Service routes are concerned with how the firewall's data plane *exits* to reach external services, not how service packets *enter* the firewall from external sources.

CThe service packets exit the firewall on the port assigned for the external service. The serverCorrect

Service routes dictate the egress interface and source IP address that the firewall's data plane uses when initiating connections to external services such as DNS, NTP, syslog, or authentication servers. This ensures that internally generated service packets exit the firewall correctly, even when the management interface is on a separate segment or when specific routing is needed for these services to reach their destination.

DService routes provide access to external services such as DNS servers external authentication

While service routes do provide access to external services like DNS or authentication, option C describes the *mechanism* (packets exiting the firewall on a specific port/interface for the external service) more accurately than just stating what it provides access to.

Concept tested: Palo Alto Networks Service Routes

Source: https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/management/configure-service-routes

Topics

#Service routes#External services#Firewall outbound access

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