PCNSA · Question #280
A website is unexpectedly allowed due to miscategorization. What are two ways to resolve this issue for a proper response? (Choose two.)
The correct answer is A. Create a URL category and assign the affected URL. B. Review the categorization of the website on https://urlfiltering paloaltonetworks.com. To resolve a miscategorized URL that is unexpectedly allowed, an administrator should first verify the current categorization using the Palo Alto Networks URL filtering test tool and then create a custom URL category to explicitly control the site.
Question
A website is unexpectedly allowed due to miscategorization. What are two ways to resolve this issue for a proper response? (Choose two.)
Options
- ACreate a URL category and assign the affected URL.
- BReview the categorization of the website on https://urlfiltering paloaltonetworks.com.
- CIdentify the URL category being assigned to the website.
- DCreate a URL category and assign the affected URL.
How the community answered
(19 responses)- A68% (13)
- C21% (4)
- D11% (2)
Why each option
To resolve a miscategorized URL that is unexpectedly allowed, an administrator should first verify the current categorization using the Palo Alto Networks URL filtering test tool and then create a custom URL category to explicitly control the site.
Creating a custom URL category and assigning the problematic URL to it allows an administrator to override the default or miscategorized category and apply specific policy actions (e.g., block) to that website, ensuring proper control.
The Palo Alto Networks URL filtering test site (https://urlfiltering.paloaltonetworks.com) is the official tool to verify how a specific URL is categorized by the firewall, which is a crucial first step in understanding and resolving miscategorization issues.
Identifying the URL category is part of reviewing the categorization, but simply identifying it does not *resolve* the issue or provide a proper response on its own without further action.
This choice is a duplicate of option A.
Concept tested: URL categorization troubleshooting and custom URL categories
Source: https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/url-filtering/custom-url-categories
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