PeopleCert
PC0-001 · Question #687
What is the purpose of service level management?
The correct answer is B. To ensure that all current and planned IT services are delivered to agreed achievable targets. See the full explanation below for the reasoning.
Question
What is the purpose of service level management?
Options
- ATo obtain/build activity that ensures the service components are available when and where they
- BTo ensure that all current and planned IT services are delivered to agreed achievable targets.
- CTo establish and nurture the links between the organization and its stakeholders at strategic and
- DTo track and manage improvement ideas from identification to final action, organizations use a
How the community answered
(15 responses)- A7% (1)
- B73% (11)
- C7% (1)
- D13% (2)
Community Discussion
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