PeopleCert
PC0-001 · Question #687
PC0-001 Question #687: Real Exam Question with Answer & Explanation
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Question
What is the purpose of service level management?
Options
- ATo obtain/build activity that ensures the service components are available when and where they
- BTo ensure that all current and planned IT services are delivered to agreed achievable targets.
- CTo establish and nurture the links between the organization and its stakeholders at strategic and
- DTo track and manage improvement ideas from identification to final action, organizations use a
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