PeopleCert
PC0-001 · Question #667
Which practice provides a single point of contact for users?
The correct answer is C. Service desk. See the full explanation below for the reasoning.
Question
Which practice provides a single point of contact for users?
Options
- AIncident management
- BChange control
- CService desk
- DService request management
How the community answered
(42 responses)- A2% (1)
- B5% (2)
- C81% (34)
- D12% (5)
Community Discussion
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