PeopleCert
PC0-001 · Question #601
Which ITIL practice has a purpose that includes reducing the likelihood of incidents?
The correct answer is C. Problem management. See the full explanation below for the reasoning.
Question
Which ITIL practice has a purpose that includes reducing the likelihood of incidents?
Options
- AChange control
- BContinual improvement
- CProblem management
- DService desk
How the community answered
(48 responses)- A6% (3)
- B4% (2)
- C77% (37)
- D13% (6)
Community Discussion
No community discussion yet for this question.