PeopleCert
PC0-001 · Question #599
Which practice coordinates the classification, ownership and communication of service requests and incidents?
The correct answer is B. Service desk. See the full explanation below for the reasoning.
Question
Which practice coordinates the classification, ownership and communication of service requests and incidents?
Options
- ASupplier management
- BService desk
- CProblem management
- DRelationship management
How the community answered
(31 responses)- A3% (1)
- B74% (23)
- C16% (5)
- D6% (2)
Community Discussion
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