NSE4 · Question #401
What types of troubleshooting can you do when uploading firmware? (Choose two.)
The correct answer is A. Investigate corrupted firmware D. Investigate configuration history. When troubleshooting firmware uploads, you can investigate if the firmware file itself is corrupted or review the configuration history for potential rollback or comparison.
Question
What types of troubleshooting can you do when uploading firmware? (Choose two.)
Options
- AInvestigate corrupted firmware
- BInvestigate current runtime state
- CInvestigate damaged hardware
- DInvestigate configuration history
How the community answered
(41 responses)- A95% (39)
- B2% (1)
- C2% (1)
Why each option
When troubleshooting firmware uploads, you can investigate if the firmware file itself is corrupted or review the configuration history for potential rollback or comparison.
If a firmware upload fails or causes unexpected issues, investigating whether the firmware image file is corrupted (e.g., checksum mismatch) is a crucial troubleshooting step.
Investigating the current runtime state is a general troubleshooting step for operational issues, but not specifically focused on troubleshooting the *upload process* of firmware.
Investigating damaged hardware is a hardware-level troubleshooting step, which is distinct from issues directly related to the *firmware upload process* itself.
Reviewing the configuration history allows administrators to compare configurations before and after a firmware upgrade, or to revert to a previous working configuration if the new firmware introduces problems.
Concept tested: FortiGate firmware upgrade troubleshooting
Source: https://docs.fortinet.com/document/fortigate/7.4.0/diagnose-and-troubleshoot/801642/firmware-upgrade-failed
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