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NSE4 · Question #401

What types of troubleshooting can you do when uploading firmware? (Choose two.)

The correct answer is A. Investigate corrupted firmware D. Investigate configuration history. When troubleshooting firmware uploads, you can investigate if the firmware file itself is corrupted or review the configuration history for potential rollback or comparison.

Submitted by hassan_iq· Apr 18, 2026FortiGate Deployment and System Configuration

Question

What types of troubleshooting can you do when uploading firmware? (Choose two.)

Options

  • AInvestigate corrupted firmware
  • BInvestigate current runtime state
  • CInvestigate damaged hardware
  • DInvestigate configuration history

How the community answered

(41 responses)
  • A
    95% (39)
  • B
    2% (1)
  • C
    2% (1)

Why each option

When troubleshooting firmware uploads, you can investigate if the firmware file itself is corrupted or review the configuration history for potential rollback or comparison.

AInvestigate corrupted firmwareCorrect

If a firmware upload fails or causes unexpected issues, investigating whether the firmware image file is corrupted (e.g., checksum mismatch) is a crucial troubleshooting step.

BInvestigate current runtime state

Investigating the current runtime state is a general troubleshooting step for operational issues, but not specifically focused on troubleshooting the *upload process* of firmware.

CInvestigate damaged hardware

Investigating damaged hardware is a hardware-level troubleshooting step, which is distinct from issues directly related to the *firmware upload process* itself.

DInvestigate configuration historyCorrect

Reviewing the configuration history allows administrators to compare configurations before and after a firmware upgrade, or to revert to a previous working configuration if the new firmware introduces problems.

Concept tested: FortiGate firmware upgrade troubleshooting

Source: https://docs.fortinet.com/document/fortigate/7.4.0/diagnose-and-troubleshoot/801642/firmware-upgrade-failed

Topics

#Firmware Management#Troubleshooting#System Configuration

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