An administrator received a report that users are being disconnected from their sessions consistently after IO minutes. The administrator suspects the gold image is incorrectly configured, Which…

Question

Options

• ADisable the monitor power saving settings.
• BSysprep the gold image with the CopyProfile set to True.
• CDisable hard drive power saving settings.
• DUninstall and remove the Windows Store applications.

• A
  3% (1)
• B
  85% (29)
• C
  9% (3)
• D
  3% (1)

Explanation

When users are disconnected after approximately 10 minutes, the root cause is typically Windows power or screensaver settings reverting to defaults - specifically the screensaver timeout or session idle disconnect policy. In a VDI gold image, the administrator configures these settings while logged in as an administrator account. However, those settings are stored in the administrator's profile, not the default user profile. New users who log in receive a fresh default profile that still has the default screensaver/timeout settings, causing the 10-minute disconnect. Running Sysprep with CopyProfile=True in the unattend.xml file copies the configured administrator profile (including all power, screensaver, and display settings) into the default user profile template, so every new user inherits the correct settings.

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