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CompTIA

N10-009 · Question #644

A user calls the help desk stating that an application successfully connects to a server, but the sync process fails when trying to sync data. Which of the following should the help desk use to…

The correct answer is C. Speed tester F. ping. A speed tester helps verify available throughput and whether bandwidth constraints are preventing successful data synchronization. Ping helps validate basic end-to-end connectivity quality by revealing latency and packet loss that can disrupt a sync process even when an initial…

Submitted by packet_pusher· Mar 6, 2026Network Troubleshooting

Question

A user calls the help desk stating that an application successfully connects to a server, but the sync process fails when trying to sync data. Which of the following should the help desk use to resolve the issue? (Choose two.)

Options

  • Anetstat
  • Barp
  • CSpeed tester
  • Dnslookup
  • ENmap
  • Fping

How the community answered

(52 responses)
  • A
    6% (3)
  • B
    2% (1)
  • C
    83% (43)
  • D
    2% (1)
  • E
    8% (4)

Explanation

A speed tester helps verify available throughput and whether bandwidth constraints are preventing successful data synchronization. Ping helps validate basic end-to-end connectivity quality by revealing latency and packet loss that can disrupt a sync process even when an initial connection succeeds.

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