CompTIA
N10-009 · Question #600
Users are reporting latency on the network. The network engineer notes the following: - Confirms the only change was a new network switch - Confirms all users are experiencing latency - Thinks the…
The correct answer is B. Test the theory. The engineer has already formed a theory that the new switch, having a lower bridge ID, is causing a network loop. The next step is to test that theory to confirm whether it is the actual cause before implementing any fix.
Submitted by krish.m· Mar 6, 2026Network Troubleshooting
Question
Users are reporting latency on the network. The network engineer notes the following:
- Confirms the only change was a new network switch
- Confirms all users are experiencing latency
- Thinks the issue is a network loop caused by the lower bridge ID of the new switch
Which of the following describes the next step in the troubleshooting methodology?
Options
- AIdentify the problem.
- BTest the theory.
- CImplement the solution.
- DVerity full system functionality.
How the community answered
(50 responses)- A6% (3)
- B82% (41)
- C2% (1)
- D10% (5)
Explanation
The engineer has already formed a theory that the new switch, having a lower bridge ID, is causing a network loop. The next step is to test that theory to confirm whether it is the actual cause before implementing any fix.
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