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N10-009 · Question #590

A network administrator installs a wireless AP to an existing PoE switch on G1/0/1. The administrator notices that the new wireless AP is not receiving any power. The administrator logs in to the…

The correct answer is A. The switch is not configured to provide power over the connected port. The output shows Interface G1/0/1 has "Admin State off" and "Oper State off", meaning PoE is administratively disabled on that port. Since available power exists (472W total, 456.6W remaining) and no overutilization is occurring, the issue is that the switch is not configured…

Submitted by anna_se· Mar 6, 2026Network Troubleshooting

Question

A network administrator installs a wireless AP to an existing PoE switch on G1/0/1. The administrator notices that the new wireless AP is not receiving any power. The administrator logs in to the switch and views the following power statistics:

Which of the following is the most likely reason the wireless AP is not receiving power?

Exhibits

N10-009 question #590 exhibit 1
N10-009 question #590 exhibit 2

Options

  • AThe switch is not configured to provide power over the connected port.
  • BThe wireless AP's power cable is damaged.
  • CThe wireless AP is not receiving power due to overutilization.
  • DThe switch's firmware needs to be updated.

How the community answered

(19 responses)
  • A
    84% (16)
  • B
    5% (1)
  • D
    11% (2)

Explanation

The output shows Interface G1/0/1 has "Admin State off" and "Oper State off", meaning PoE is administratively disabled on that port. Since available power exists (472W total, 456.6W remaining) and no overutilization is occurring, the issue is that the switch is not configured to provide PoE on G1/0/1. Enabling PoE on that port would resolve the problem.

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