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N10-009 · Question #548
N10-009 Question #548: Real Exam Question with Answer & Explanation
The correct answer is D: Establish a plan of action. When dealing with troubleshooting and change management, the plan of action outlines the steps, risks, and mitigation strategies. A change advisory board (CAB) uses this documented plan to decide whether to approve the change.
Submitted by the_admin· Mar 6, 2026Network Troubleshooting
Question
Which of the following troubleshooting steps provides a change advisory board with the information needed to make a decision?
Options
- AIdentify the problem
- BDevelop a theory of probable cause
- CTest the theory to determine cause
- DEstablish a plan of action
Explanation
When dealing with troubleshooting and change management, the plan of action outlines the steps, risks, and mitigation strategies. A change advisory board (CAB) uses this documented plan to decide whether to approve the change.
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