CompTIA
N10-009 · Question #516
During a VoIP call, a user notices inconsistent audio and logs an incident ticket. A network administrator notices inconsistent delays in arrival of the RTP packets. Which of the following…
The correct answer is B. Protocol analyzer. A protocol analyzer (e.g., Wireshark) captures and timestamps RTP packets so you can see delay variation (jitter), loss, and sequence issues that cause choppy VoIP audio.
Submitted by amina.ke· Mar 6, 2026Network Troubleshooting
Question
During a VoIP call, a user notices inconsistent audio and logs an incident ticket. A network administrator notices inconsistent delays in arrival of the RTP packets. Which of the following troubleshooting tools should the network administrator use to determine the issue?
Options
- AToner and probe
- BProtocol analyzer
- CCable tester
- DSpectrum reader
How the community answered
(48 responses)- A19% (9)
- B71% (34)
- C4% (2)
- D6% (3)
Explanation
A protocol analyzer (e.g., Wireshark) captures and timestamps RTP packets so you can see delay variation (jitter), loss, and sequence issues that cause choppy VoIP audio.
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