Which of the following steps of the troubleshooting methodology comes after testing the theory to determine cause?

The correct answer is C. Establish a plan of action. The CompTIA Troubleshooting Methodology states that after testing the theory, the next step is to establish a plan of action to resolve the issue.

Submitted by salim_om· Mar 6, 2026Network troubleshooting

Question

Options

AVerity full system functionality.
BDocument the findings and outcomes.
CEstablish a plan of action.
DIdentify the problem.

How the community answered

(34 responses)

B
3% (1)
C
94% (32)
D
3% (1)

Explanation

The CompTIA Troubleshooting Methodology states that after testing the theory, the next step is to establish a plan of action to resolve the issue.

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