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N10-009 · Question #314

Users at an organization report that the wireless network is not working in some areas of the building. Users report that other wireless network SSIDs are visible when searching for the network, but…

The correct answer is B. Insufficient wireless coverage. If the company's SSID is not visible in some areas while other networks are still visible, the most likely cause is insufficient wireless coverage. The wireless signal does not reach those areas, meaning additional access points or signal boosters may be required.

Submitted by jaden.t· Mar 6, 2026Network Troubleshooting

Question

Users at an organization report that the wireless network is not working in some areas of the building. Users report that other wireless network SSIDs are visible when searching for the network, but the organization's network is not displayed. Which of the following is the most likely cause?

Options

  • AInterference or channel overlap
  • BInsufficient wireless coverage
  • CRoaming misconfiguration
  • DClient disassociation issues

How the community answered

(57 responses)
  • A
    2% (1)
  • B
    81% (46)
  • C
    7% (4)
  • D
    11% (6)

Explanation

If the company's SSID is not visible in some areas while other networks are still visible, the most likely cause is insufficient wireless coverage. The wireless signal does not reach those areas, meaning additional access points or signal boosters may be required.

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