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N10-009 · Question #29

A customer is adding fiber connectivity between adjacent buildings. A technician terminates the multimode cable to the fiber patch panel. After the technician connects the fiber patch cable, the…

The correct answer is A. Reverse the fibers. When working with fiber optic cables, one common issue is that the transmit (TX) and receive (RX) fibers might be reversed. The first step in troubleshooting should be to reverse the fibers at one end to ensure they are correctly aligned (TX to RX and RX to TX). This is a…

Submitted by weili_xi· Mar 6, 2026Network troubleshooting

Question

A customer is adding fiber connectivity between adjacent buildings. A technician terminates the multimode cable to the fiber patch panel. After the technician connects the fiber patch cable, the indicator light does not turn on. Which of the following should a technician try first to troubleshoot this issue?

Options

  • AReverse the fibers.
  • BReterminate the fibers.
  • CVerify the fiber size.
  • DExamine the cable runs for visual faults.

How the community answered

(39 responses)
  • A
    79% (31)
  • B
    5% (2)
  • C
    3% (1)
  • D
    13% (5)

Explanation

When working with fiber optic cables, one common issue is that the transmit (TX) and receive (RX) fibers might be reversed. The first step in troubleshooting should be to reverse the fibers at one end to ensure they are correctly aligned (TX to RX and RX to TX). This is a simple and quick step to rule out a common issue before moving on to more complex troubleshooting.

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