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CompTIA

N10-009 · Question #286

Several users in an organization report connectivity issues and lag during a video meeting. The network administrator performs a tcpdump and observes increased retransmissions for other non- video…

The correct answer is B. Packet loss. Packet loss occurs when network packets fail to reach their destination, leading to disruptions in connectivity and performance issues. In this scenario: Users report connectivity issues and lag during video meetings. The administrator detects increased retransmissions in…

Submitted by rohit_dlh· Mar 6, 2026Network Troubleshooting

Question

Several users in an organization report connectivity issues and lag during a video meeting. The network administrator performs a tcpdump and observes increased retransmissions for other non- video applications on the network. Which of the following symptoms describes the users' reported issues?

Options

  • ALatency
  • BPacket loss
  • CBottlenecking
  • DJitter

How the community answered

(19 responses)
  • A
    16% (3)
  • B
    68% (13)
  • C
    11% (2)
  • D
    5% (1)

Explanation

Packet loss occurs when network packets fail to reach their destination, leading to disruptions in connectivity and performance issues. In this scenario: Users report connectivity issues and lag during video meetings. The administrator detects increased retransmissions in tcpdump, which is a strong indicator of lost packets that must be Video meetings are particularly sensitive to packet loss, leading to buffering, frozen screens, and

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