A user recently moved a workstation to a different part of the office. The user is able to access the internet and print but is unable to access server resources. Which of the following is the most…

The correct answer is B. Wrong VLAN assignment. If a workstation can access the internet and printers (likely in another VLAN) but not internal servers, the port was likely placed into the wrong VLAN after the move. VLAN assignment controls Layer 2 segmentation, restricting access to resources on different VLANs.

Submitted by alyssa_d· Mar 6, 2026Network Troubleshooting

Question

A user recently moved a workstation to a different part of the office. The user is able to access the internet and print but is unable to access server resources. Which of the following is the most likely cause of the issue?

Options

AIncorrect default gateway
BWrong VLAN assignment
CError-disabled port
DDuplicate IP address

How the community answered

(61 responses)

A
30% (18)
B
46% (28)
C
16% (10)
D
8% (5)

Explanation

If a workstation can access the internet and printers (likely in another VLAN) but not internal servers, the port was likely placed into the wrong VLAN after the move. VLAN assignment controls Layer 2 segmentation, restricting access to resources on different VLANs.

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