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N10-009 · Question #162

Newly crimped 26ft (8m) STP Cat 6 patch cables were recently installed in one room to replace cables that were damaged by a vacuum cleaner. Now, users in that room are unable to connect to the…

The correct answer is D. An incorrect pinout on the patch cable is being used. An incorrect pinout on the patch cable could prevent network connectivity due to mismatched wiring. Even if the cables are the correct length and type, a pinout issue can cause continuity problems and prevent data transmission. Proper crimping with the correct pinout is…

Submitted by ahmad_uae· Mar 6, 2026Network Troubleshooting

Question

Newly crimped 26ft (8m) STP Cat 6 patch cables were recently installed in one room to replace cables that were damaged by a vacuum cleaner. Now, users in that room are unable to connect to the network. A network technician tests the existing cables first. The 177ft (54m) cable that runs from the core switch to the access switch on the floor is working, as is the 115ft (35m) cable run from the access switch to the wall jack in the office. Which of the following is the most likely reason the users cannot connect to the network?

Options

  • AMixed UTP and STP cables are being used.
  • BThe patch cables are not plenum rated.
  • CThe cable distance is exceeded.
  • DAn incorrect pinout on the patch cable is being used.

How the community answered

(39 responses)
  • A
    5% (2)
  • B
    13% (5)
  • C
    5% (2)
  • D
    77% (30)

Explanation

An incorrect pinout on the patch cable could prevent network connectivity due to mismatched wiring. Even if the cables are the correct length and type, a pinout issue can cause continuity problems and prevent data transmission. Proper crimping with the correct pinout is essential for network cables to function.

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