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N10-009 · Question #142

A network engineer configures a new switch and connects it to an existing switch for expansion and redundancy. Users immediately lose connectivity to the network. The network engineer notes the…

The correct answer is C. A root bridge needs to be identified. The issue is that no root bridge has been identified. In STP, a root bridge is necessary to manage redundant paths and avoid loops in the network. Without a root bridge, all switches will assume they can forward traffic, causing a network loop and connectivity problems.

Submitted by krish.m· Mar 6, 2026Network Troubleshooting

Question

A network engineer configures a new switch and connects it to an existing switch for expansion and redundancy. Users immediately lose connectivity to the network. The network engineer notes the following spanning tree information from both switches:

Which of the following best describes the issue?

Exhibits

N10-009 question #142 exhibit 1
N10-009 question #142 exhibit 2

Options

  • AThe port cost should not be equal.
  • BThe ports should use link aggregation.
  • CA root bridge needs to be identified.
  • DThe switch should be configured for RSTP.

How the community answered

(55 responses)
  • A
    5% (3)
  • B
    15% (8)
  • C
    58% (32)
  • D
    22% (12)

Explanation

The issue is that no root bridge has been identified. In STP, a root bridge is necessary to manage redundant paths and avoid loops in the network. Without a root bridge, all switches will assume they can forward traffic, causing a network loop and connectivity problems.

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